Privacy Policy
For clients of this firm, you should read this policy alongside our general terms and conditions which provide further information on data protection and file storage, etc.
This notice does not apply to any websites that may have a link to ours.
Who we are policy
Data is collected, policy processed, and stored by Abraham Baron Solicitors; and we are what is known as the ‘data controller’ of the personal information you provide to us.
Abraham Baron Solicitors is a private limited company, authorised and regulated by the Solicitors Regulation Authority under number 625623.
Our Data Protection Officer is Abraham Khan who can be contacted by email info@abrahambaron.com
Children
Our website and services are not aimed specifically at children because in legal work children are generally represented by their parents or guardians. If you are a child and need further advice or explanation about how we would use your data, please email info@abrahambaron.com
What We Need
The exact information we will request from you will depend on what you have asked us to do or what we are contracted to do for you.
There are two types of personal data (personal information) that you may provide to us:
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- Personal data: the general information that you supply about yourself – such as your name, address, gender, date of birth, contact details, financial information etc.
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- Sensitive personal data: is, by its nature, more sensitive information and may include your racial or ethnic origin, religion, sexual orientation, political opinions, health data, trade union membership, philosophical views, biometric and genetic data.
In the majority of cases, personal data will be restricted to basic information and information needed to complete ID checks. However, some of the work we do may require us to ask for more sensitive information.
Sources Of Information
Information about you may be obtained from several sources; including:
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- You may volunteer the information about yourself
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- You may provide information relating to someone else – if you have the authority to do so
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- Information may be passed to us by third parties so that we can undertake your legal work on your behalf. Typically these organisations can be:
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- Banks or building societies
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- Panel providers who allocate legal work to law firms
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- Medical or financial institutions – who provide your personal records/information
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- Information may be passed to us by third parties so that we can undertake your legal work on your behalf. Typically these organisations can be:
Why We Need It
The primary reason for asking you to provide us with your data is to allow us to carry out your requests – which will ordinarily be to represent you and carry out your legal work.
The following are some examples, although not exhaustive, of what we may use your information for:
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- Verifying your identity
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- Verifying source of funds
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- Communicating with you
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- To establish funding for your matter or transaction
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- Obtaining insurance details on your behalf
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- Processing your legal transactions including:
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- Providing you with advice; carrying out litigation on your behalf; attending hearings on your behalf; preparing documents or completing transactions
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- Processing your legal transactions including:
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- Keeping financial records of your transactions and the transactions we make on your behalf
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- Seeking advice from third parties; such as legal and non-legal experts
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- Responding to any complaint or allegation of negligence against us
Who has access to it
We have a data protection regime in place to oversee the effective and secure processing of your data by our privacy policy. We will not sell or rent your information to third parties according to our privacy policy. We will not share your information with third parties for marketing purposes.
Generally, we will only use your information within Abraham Baron Solicitors. However, there may be circumstances, in carrying out your legal work, where we may need to disclose some information to third parties; for example:
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- Court or Tribunal
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- Solicitors acting on the other side
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- Asking an independent Barrister or Counsel for advice; or to represent you
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- Non-legal experts to obtain advice or assistance
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- Translation Agencies
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- Contracted Suppliers
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- External auditors or our Regulator; e.g. Lexcel, SRA, ICO etc.
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- Bank or Building Society; or other financial institutions
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- Insurance Companies
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- Providers of identity verification
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- Any disclosure required by law or regulation; such as the prevention of financial crime and terrorism
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- If there is an emergency and we think you or others are at risk
In the event any of your information is shared with the aforementioned third parties, we have a strict policy to ensure that they comply, strictly and confidentially, with our instructions and they do not use your personal information for their own purposes unless you have explicitly consented to them doing so.
There may be some uses of personal data that may require your specific consent. If this is the case we will contact you separately to ask for your consent which you are free to withdraw at any time.
How do we protect your personal data?
We recognize that your information is valuable according to our policy we take all reasonable measures to protect it whilst it is in our care. It is our policy to ensure, in so far as is reasonably practicable, that our systems and records are secure and not accessible to unauthorized third parties in line with contemporary practice.
We have standards of technology and operational security to protect personally identifiable data from loss, misuse, alteration, or destruction. Similarly, we adopt a strict policy for high threshold when it comes to confidentiality and privacy obligations, and both internal and external parties have agreed to protect the confidentiality of all information; to ensure all personal data is handled and processed in line with our stringent confidentiality and data protection policies.
We use computer safeguards such as security passwords and firewalls; and we enforce, where possible, physical access controls to our buildings and files to keep data safe.
How long will we keep it for
Your personal information will be retained, usually in computer or manual files, only for as long as necessary to fulfill the purposes for which the information was collected; as required by law; or as long as is set out in any relevant contract you may hold with us. For example:
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- As long as necessary to carry out your legal work
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- For a maximum of 6 years from the conclusion or closure of your legal work; in case you, or we, need to re-open your case to defend complaints or claims against us
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- For the duration of a trust
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- Some information or matters may be kept for 16 years – such as commercial transactions, sales of leasehold purchases, matrimonial matters (financial orders or maintenance agreements etc.)
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- Probate matters where there is a surviving spouse or civil partner may be retained until the survivor has died to deal with the transferable Inheritance Tax allowance
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- Wills and related documents may be kept indefinitely
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- Deeds related to unregistered property may be kept indefinitely as they evidence ownership
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- Personal injury matters which involve lifetime awards or PI Trusts may be kept indefinitely
What are your rights?
Under GDPR, you are entitled to access your personal data (otherwise known as a ‘right to access’). If you wish to make a request, please do so in writing addressed to our Data Protection Officer Abraham Khan; or contact the person dealing with your matter.
A request for access to your personal data that mentioned in our privacy policy means you are entitled to a copy of the data we hold on you – such as your name, address, contact details, date of birth, information regarding your health etc.- but it does not mean you are entitled to the documents that contain this data.
Under certain circumstances, in addition to the entitlement to ‘access your data’ (privacy policy), you have the following rights:
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- The right to be informed: which is fulfilled by way of this privacy policy notice and our transparent explanation as to how we use your personal data
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- The right to rectification: you are entitled to have personal data rectified if it is inaccurate or incomplete
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- The right to erasure / ‘right to be forgotten’: you have the right to request the deletion or removal of your personal data where there is no compelling reason for its continued processing. This right only applies in the following specific circumstances:
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- The right to object: you have the right to object to processing based on legitimate interests; and direct marketing. This right only applies in the following circumstances:
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- An objection to stop processing personal data for direct marketing purposes is absolute – there are no exemptions or grounds to refuse – we must stop processing in this context of privacy policy
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- You must have an objection on grounds relating to your particular situation
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- We must stop processing your personal data unless:
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- We can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms; or
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- The processing is for the establishment, exercise, or defense of legal claims.
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- We must stop processing your personal data unless:
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- The right to object: you have the right to object to processing based on legitimate interests; and direct marketing. This right only applies in the following circumstances:
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- The right to restrict processing: you have the right to request the restriction or suppression of your data. When processing is restricted, we can store the data but not use it. This right only applies in the following circumstances:
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- Where you contest the accuracy of the personal data – we should restrict the processing until we have verified the accuracy of that data
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- Where you object to the processing (where it was necessary for the performance of public interest or purpose of legitimate interests), and we are considering whether our organization’s legitimate grounds override your right
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- Where the processing is unlawful and you request the restriction
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- If we no longer need the personal data but you require the data to establish, exercise, or defend a legal claim
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- The right to restrict processing: you have the right to request the restriction or suppression of your data. When processing is restricted, we can store the data but not use it. This right only applies in the following circumstances:
Complaints about the use of personal data
If you wish to raise a complaint about how we have handled your personal data, you can contact our Data Protection Officer who will investigate further. Our Data Protection Officer is Abraham Khan and you can contact them at info@abrahambaron.com
If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).
Marketing data
We may contact you for the purpose of direct marketing. This means that we may use the personal data that we have collected in accordance with this policy to contact you about our products or services, events etc. which we feel may interest you. Direct marketing communications may be provided to you by social media channels, email or post. We will never send marketing communications via SMS or call you without your specific consent also mentiond in our policy; nor do we ever pass on or sell your details to a third party.
How we collect personal data
The following are examples, although not exhaustive, of how we collect your personal information:
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- When you telephone us with an enquiry
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- Submitting an online enquiry
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- Following/liking/subscribing to our social media channels
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- Take part in one of the competitions or promotions we run on the website or on our social media channels
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- Agree to fill in a questionnaire or survey on our website
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- Ask us a question or submit any queries or concerns you have via email or on social media channels
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- Post information to the our website or social media channels, for example when we offer the option for you to comment on, or join, discussions
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- When you leave a review about us on Trustpilot.com or Google Reviews
Whenever we collect your personal data, you will be provided the opportunity to ‘opt in’ to receiving marketing communications from us. We hope you will provide this information so you find our communications useful but if you choose not to this will have no effect on accessing our legal services.
How we may use your details
The following are examples, although not exhaustive, of how we may use your personal information as mentioned in our policy for our legitimate business interests:
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- fraud prevention
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- direct marketing
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- network and information systems security
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- data /analytics /enhancing, modifying or improving our services
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- identifying usage trends
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- determining the effectiveness of promotional campaigns and advertising.
We may use your personal information for legitimate interests such as direct marketing or under reasonable expectation to provide you with information you would expect to receive or that would benefit and enhance our relationship. This information will help us review and improve our products, services, and offers.
Your rights
You have the right to object to this processing. Should you wish to do so please email claims@housingdisrepair.net
How we protect your personal information
We have a strict policy in place to ensure that we only use non-sensitive personal information to target individuals with marketing materials; such as name, address, telephone, email, job description, and previous buying behaviors. Sensitive information or specific details will never be used to target marketing communications. We may use personalization to collect analytics to inform marketing and produce relevant content for the marketing strategy to enable it to enhance and personalize the “consumer experience”.
If you do not wish us to continue to contact you in this way, you can contact us by emailing claims@housingdisrepair.net with your name and email address. Your details will be removed immediately. Once unsubscribed, you may still receive transactional emails from us regarding your legal case.
Any questions regarding this notice and our privacy practices should be sent by email to claims@housingdisrepair.net
